²»Á¼Ñо¿Ëù

Job Description

Oversight of pool operations and staff

Key Characteristics

• Dependable

• Team Player

• Decision Maker

Specific Duties

Head Supervisor 

•  Main communication between professional staff and aquatics staff
• Work with professional staff to create pool hours and schedule for staff each semester
• Person of contact for all staff with questions and concerns
• Post and maintain Teams page and update files/shift postings
• Interview, hire, and orientate new employees
• Coordinate meetings with other supervisors to ensure duties are done
• Create aquatics drill week schedule

Facilities Supervisor 

• Complete weekly equipment checks
• Person of contact for all staff with maintenance problems or questions
• Work with Dan on pool equipment and chemical issues

Certifications (LGI) Supervisor 

• Lead staff re-certification class once per semester or as necessary
• Provide CPR classes for building staff, as necessary
• Keep track of staff certification status and expiration dates
• Lead in-service before emergency drill week

 Swim Lessons Supervisor  

• Work with professional staff to determine group swim lesson times 
• Communicate with private swim lesson requests to connect with swim instructors and answer questions
• Attend swim lesson sessions as able to perform attendance checks and manage additional registrations
• Create end session forms 

Time Commitment and Pay

• Flexible Hours  
• Typically, 10-18 hours per week
• Starting Pay $12 per hour

Preferred Experience

• Required to have worked as a ²»Á¼Ñо¿Ëù Lifeguard (on current staff) 
• Experience in an aquatic managerial role 
• Current Holder of LGI Certification (for training sup. role) 
• Ability to lead/supervisor peer group  
• Having worked a minimum of 1 year of the ²»Á¼Ñо¿Ëù staff 

Who Should Apply?

• ²»Á¼Ñо¿Ëù student that is currently on the lifeguard staff 

More Information?

Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604

Job Description

Customer Service Representatives contribute to the goals of Campus Recreation and the sense of community on the ²»Á¼Ñо¿Ëù campus.  This student position has responsibilities related to the overall daily operations of the assigned recreation facility.  This position works closely with the Associate Director, and the Recreation Supervisors, to ensure that all building policies and procedures are followed.

Key Characteristics

• Organization skills
• Efficiency
• Team player
• Decision-maker

Specific Duties

• Customer Service Representatives serve the need of customers in all areas of both recreational facilities on campus – the Wellness + Helfaer Recreation facility (WR) and the Rec Plex (RP)
• Customer Service Representatives provide customer service in the following areas:
  • Facility Access – monitors Fusion as members enter the facility assuring all have current memberships
  • Equipment Checkout – checks out equipment, assures equipment is checked back in good condition and provides towels to members that have towel service (WR)
  • Court Attendant (WR only) – responsible for monitoring the two MAC Courts and four Tennis Courts at the WR, assuring only Varsity members, students, and paying members are using their properly assigned court. Continue to monitor Fusion to assure all guests playing have a reservation and are checked in, also assist with equipment needs in MAC courts and tennis courts
  • Fitness Center (RP only) – this team member assures the safety of members in the facility by making sure all are following the rules, including no dropping free weights and enforcing the dress code

• See that participants and personnel are following all policies, rules, and regulations
• Attend all staff meetings and trainings as required by the professional staff
• Answer and handle all questions, problems, and complaints as given by participants and personnel
• Understand Emergency procedures and situations and know what to do at each station
• Perform any other duties as required by Campus Recreation

Time Commitment and Pay

• Students in this role are required to work a minimum of 8 hours per week including some nights or weekends.
• Scheduling takes place prior to the semester beginning, and hours are scheduled by the employee based on your class schedules.
• Starting pay for this role is $10/hour.
  

Preferred Experience

Must be a student at ²»Á¼Ñо¿Ëù.  Interpersonal communication skills are necessary as are skills in organization, efficiency, teamwork and decision-making.  Must possess a friendly personality, trustworthiness, and have the ability to assert authority to peers and other patrons of the facility.  Must be able to perform duties in a firm, yet friendly, manner.

Prior customer service experience is strongly encouraged.

Who Should Apply?

• You!
• ²»Á¼Ñо¿Ëù students looking for an excellent opportunity out side of the classroom
  

More Information?

John Kratzer
General Manager
WR | Office 109D & Rec Plex
john.kratzer@marquette.edu
414.288.1594

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More Information?

TBD
Coordinator, Fitness & Aquatics
WR | Office 109C
tbd@mu.edu
414.288.1234

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Kristian Pullam
Associate Director
WR | Office 109F
kristian.pullam@marquette.edu
414.288.7650

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Kristian Pullam
Associate Director
WR | Office 109F
kristian.pullam@marquette.edu
414.288.7650

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Kristian Pullam
Associate Director
WR | Office 109F
kristian.pullam@marquette.edu
414.288.7650

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Kristian Pullam
Associate Director
WR | Office 109F
kristian.pullam@marquette.edu
414.288.7650

Job Description

Provides general lifeguard coverage in the ²»Á¼Ñо¿Ëù Aquatic Venues during open swim, club/varsity practice and special events. 

Key Characteristics

• Dependable

• Team Player

• Decision Maker

Specific Duties

• Ensure patron safety by monitoring the pool and enforcing rules
• Provides immediate emergency care in case of accidents or medical issues
• Take chemical readings and patron counts each shift
• Enforces ²»Á¼Ñо¿Ëù and State Policies and Procedures

Time Commitment and Pay

• Building Hours (6am-11pm) shifts thru-out the day 
• Flexible schedule 
• Typically, lifeguards work 8-12 hours per week 
• Starting Pay is $11 per hour 

Preferred Experience

• Must have current lifeguard certification (Red Cross Preferred) 
• Previous lifeguard experience  
• Great communication/customer service skills 

Who Should Apply?

• ²»Á¼Ñо¿Ëù Student with current lifeguard certification 
  

More Information?

Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604

Job Description

In addition to the responsibilities of the Social Media Assistant, the Student Marketing Supervisor is responsible for assisting the Coordinator, Campus Recreation, and Graduate Assistant with the staffing and oversight of marketing initiatives. 

Key Characteristics

• Excellent leadership and organizational skills
• Experience with graphic design and content creation
• A creative and innovative mindset
• Strong communication skills

Specific Duties

• Lead and manage the student marketing team
• Assess the social media presence of Campus Recreation
• Develop and schedule social media content
• Train new team members on our marketing strategies
• Create innovative marketing plans to promote all Campus Recreation programs, including aquatics, intramurals, club sports, group fitness, and personal training

Time Commitment and Pay

• Students in this role are required to work between 8-10 hours per week.
• Office hours are determined at the beginning of the semester and are flexible to work around academic schedules.
• Starting pay for this role is $12/hour

Required Qualifications

• Must be currently enrolled as a student at ²»Á¼Ñо¿Ëù
• Experience in social media and content creation
• Ability to work in a collaborative and team-oriented environment

Who Should Apply?

• Social Media Assistants currently employed by Campus Recreation
  

More Information?

Casandra Sickinger
Coordinator, Member Services & Marketing
WR | Office 116A
casandra.sickinger@marquette.edu
414.288.6660

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More Information?

Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604

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More Information?

TBD
Coordinator, Fitness & Aquatics
WR | Office 109C
tbd@mu.edu
414.288.1234

Job Description

The Recreation Supervisor contributes to the goals of Campus Recreation and the sense of community on the ²»Á¼Ñо¿Ëù campus.  They serve in roles at the Recreation Supervisor and Member Services desks.  This student position has responsibilities related to the overall supervision of the assigned recreation areas, part-time student personnel and programs held, and memberships while on duty.  This position works closely with the Associate Director to ensure that all building policies and procedures are followed.

Key Characteristics

• Organization skills
• Efficiency
• Team player
• Decision-maker

Specific Duties

• The Recreation Supervisor is responsible for the operation of the building under arranged operating procedures especially during the absence of the professional staff.
• Ensure that the building is open and closed at the prescribed times following the correct opening and closing procedures.
• See that all part-time personnel are present, and at their assigned areas, when they are scheduled to work. If not present, the Recreation Supervisor is responsible for finding a replacement for that shift.
• Administer first aid to injured victims and adhere to emergency procedures as established by Campus Recreation – must be certified in CPR/AED and First Aid during entire employment
• Be familiar with all aspects of the building to facilitate efficient operation including keys, basic pool maintenance, and workings of fitness equipment and laundry duties.
• Answer and handle all questions, problems, and complaints as given by participants and personnel.
• Make regular rounds of the building looking for facility malfunctions, safety hazards or improper department operations.
• Verify that security cameras are operational and all images are displayed on computer.
• See that participants and personnel are following all policies, rules, and regulations.
• Assist as needed with the intramural, recreational and non-academic instructions under the direction of the full-time staff to facilitate their efficient operation.
• Be familiar with and supervise all emergency procedures such as building evacuations.
• Be familiar with the alarms and fire extinguishers and know how to operate them.
• Fill out a Recreation Supervisor Report indicating to the professional staff any and all malfunctions and abnormalities of the departments’ operation.
• Fill out all accident and incident forms which should be described in detail and include all injuries and incidents.
• Attend all staff meetings as required by the professional staff.
• Be familiar with any facility rental contract during a particular shift and be able to properly supervise the group and assist with equipment/facility needs.
• Be able to perform all Customer Service Representatives’ duties as outlined in their job description.
• Perform any other duties as required by Campus Recreation.

Member Services Duties include:

• The Member Services staff is the point of contact at each facility when handling memberships, passes, and any other member-related questions or concerns.
• The Member Services person works in the Main Office at the Rec Plex and at the Member Services desk at the Wellness + Helfaer Recreation Center.
• Must know all aspects of assigning memberships, lockers and towel services, and how to add Household Family members

Time Commitment and Pay

• Students in this role are required to work a minimum of 8 hours per week including some nights or weekends
• Scheduling takes place prior to the semester beginning, and hours are scheduled by the employee based on your class schedules
• Starting pay for this role is $12/hour

Preferred Experience

Must be a student of ²»Á¼Ñо¿Ëù.  Interpersonal communication skills are necessary as are skills in organization, efficiency, teamwork and decision-making.  Must possess a friendly personality, trustworthiness, and have the ability of assert authority to peers and other patrons of the facility.  Must be able to perform duties in a firm, yet friendly, manner.  Prior experience as a Campus Recreation Customer Service Representative is required.

Who Should Apply?

• Current Customer Service Representatives (CSR's) with ²»Á¼Ñо¿Ëù Campus Recreation
  

More Information?

John Kratzer
General Manager
WR | Office 109D & Rec Plex
john.kratzer@marquette.edu
414.288.1594

Job Description

The Social Media Assistant is a key member of the Campus Recreation marketing team, responsible for the development, scheduling, and administration of digital content across various social media platforms, including TikTok, Instagram, and YouTube. This role offers a unique opportunity to apply creative skills in a professional environment, build a strong portfolio, and contribute to a collaborative team focused on enhancing the student experience at ²»Á¼Ñо¿Ëù.

Key Characteristics

• Self motivated with strong verbal and written communication skills
• Ability to work effectively within a team
• A innovative and creative mindset

Specific Duties

• Create and schedule engaging social media content for platforms like Instagram, TikTok, and YouTube
• Collaborate with the student marketing team to brainstorm and implement innovative content strategies
• Work directly with student leaders from different Campus Recreation areas (Group Fitness, Intramurals, Personal Training, etc.) to understand their marketing needs and bring their ideas to life
• Contribute to the overall marketing vision for Campus Recreation and help grow our online presence

Time Commitment and Pay

• Students in this role are required to work between 6-10 hours per week.
• Office hours are determined at the beginning of the semester and are flexible to work around academic schedules.
• Starting pay for this role is $10/hour

Required Qualifications

• Intimate familiarity with social media websites and their features
• Experience in content creation and graphic design (preferred)

Who Should Apply?

• Any currently enrolled ²»Á¼Ñо¿Ëù student with a strong passion for marketing and graphic design

More Information?

Casandra Sickinger
Coordinator, Member Services & Marketing
WR | Office 116A
casandra.sickinger@marquette.edu
414.288.6660

Job Description

Student Service Technicians assist the Campus Recreation Maintenance Services Supervisor and their co-workers in operating a safe, clean and healthy recreational site. Applicants should be comfortable working in a variety of settings and should have experience and knowledge of safe power tool and hand tool operation, weights and measures, and use of electrical multi-meter.  Applicants should be comfortable working in a variety of settings and should have experience and knowledge of safe power tool and hand tool operation, weights and measures, and use of electrical multi-meter.

Key Characteristics

• Verbal communication
• Written communication
• Ability to work independently and on a team

Specific Duties

Duties may include, but are not limited to:

• Light custodial work
• Simple carpentry
• Light mechanical tasks
• Heavy lifting
• Equipment lubrication
• Pool water quality testing and recording
• Report preparation

Time Commitment and Pay

• Students in this role will primarily have hours during the day, but also may work some nights or weekends
• Schedules and work hours are managed by the Maintenance Services Supervisor and based on your class schedules
• Starting pay for this role is $11/hour

Preferred Experience

• Experience and knowledge of safe power tool and hand tool operation
• Excellent verbal and written communicator
• Database manipulation

Who Should Apply?

• You!
• ²»Á¼Ñо¿Ëù students looking for an excellent opportunity out side of the classroom
• ²»Á¼Ñо¿Ëù students that want to be more hands-on with their work

More Information?

Daniel Biemann
Maintenance Services Supervisor
WR | Office 131
daniel.biemann@marquette.edu
414.288.5421

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More Information?

John Kratzer
General Manager
WR | Office 109D & Rec Plex
john.kratzer@marquette.edu
414.288.1594

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More Information?

Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604